Hiring a Plumber:
what to check

Most plumbing jobs fall into two groups: the urgent (a leak, a burst pipe, a blocked toilet) and the planned (a new tap, a radiator, a bathroom). For anything urgent, find your stopcock first. It's usually under the kitchen sink or where the water pipe enters the house. Turning it off stops the damage while you wait.

Plumbing and gas are different trades. A plumber can fix pipes, taps and radiators, but only a Gas Safe registered engineer is legally allowed to work on your boiler's gas supply or any gas appliance. If the job touches gas, ask to see their Gas Safe ID card.

For bigger jobs, get a written quote that says what's included: materials, making good, and removal of old fittings. It's the easiest way to compare prices fairly.

• Know where your stopcock is before you need it.
• Anything involving gas (boilers, gas fires, hobs) needs a Gas Safe registered engineer. Ask for their ID card.
• Ask whether they carry public liability insurance.
• Get a written quote for anything bigger than a small repair.
• Ask about any call-out charge and minimum time before they visit.

Guide ranges only. Prices vary with the job, access and time of day. Always get a quote before work starts.

What should I do while waiting for a plumber?

Turn off the water at the stopcock, switch off any electrics near the leak, and move valuables away. Photos help your insurer.

Can a plumber fix my boiler?

Only if they're also Gas Safe registered. Boiler repairs involving gas must be done by a Gas Safe registered engineer. Check the ID card.

How much does a plumber cost in your area?

Most UK plumbers charge roughly £50–£80 an hour, with higher rates for evenings and emergencies. Ask for the rate before they visit.